Welcome to the website of THESPIRITOFDUBAI / E-Gift Voucher

These terms and conditions apply to the use of The Spirit of Dubai E-Gift Voucher and purchase of our products by you is subject to the conditions set out under Terms and Conditions in our Website. By using www.thespiritofdubai.com and purchase of E-Gift Voucher, you agree to be bound by the terms and conditions set out below.

Terms & Conditions

1.E- Gift Voucher

This E-Gift Voucher are issued by www.thespiritofdubai.com under the group Nabeel Perfume Industries FZE, a Company organized under the laws of Sharjah, United Arab Emirates. This E-Gift Voucher has the value mentioned in the voucher. This voucher can be redeemed online from the website “www.thespiritofdubai.com”

i.E-Gift Voucher shall be used only for purchase of The Spirit of Dubai Branded perfumes / perfumery products and it cannot be exchanged for cash. E-Gift Voucher is applicable for one (1) time redemption only in full.

ii.E-Gift Voucher is valid at online (www.thespiritofdubai.com) & in UAE Brand owned Retail stores.

iii.E-Gift Voucher is valid for single transaction for redemption only. If purchase exceeds your E-Gift Voucher, then the remaining amount shall be paid with another payment method. Multiple E-Gift Voucher will not be allowed for the single transaction.

iv.No refund in part or full against the voucher or any balance after the purchase cannot be redeemed.

v.E-Gift Voucher is valid for six (6) months from the date of issue. The date mentioned in the E-Gift Voucher shall be considered to be as the date of Expiry. E-Gift Voucher will expire automatically at the end of sixth (6th) month and no extension is possible.

vi.Products selection is subject to availability.

vii.Once the voucher is redeemed for a purchase,it cannot be cancelled or modified.

viii.E-Gift Voucher cannot be redeemed for the purchase of another E-Gift Voucher.

ix.E-Gift Voucher purchased in Euro (€) and Great Britain Pound (£) can be redeemed in same currency only.

x.E-Gift Voucher purchased in US Dollar ($), Arab Emirates Dirhams (AED), Saudi Riyal (SAR), can be also redeemed in Brand owned Retail Stores in United Arab Emirates.

xi.The Spirit of Dubai reserves the right to reject any voucher that has been found in any way unacceptable.

xii.The Spirit of Dubai, reserves the right to amend these terms and conditions from time to time where we consider it reasonable and necessary to do so.

xiii.In case of any disagreement or of any disputes, The Spirit of Dubai will try to solve the issue making a decision.

xiv.The Spirit of Dubai will not be liable for any unlawful conduct or fraud by any third party, associated with E-Gift Voucher or online scam.

If you have any queries relating to these terms and conditions please contact our customer services team at (+971 56 524 7890; +44 752 220 6666) or email us at customerservice@thespiritofdubai.com;

2.Product Delivery:

We will deliver our products to customers in selected cities within the UAE, GCC, UK and EUROPE subject to the appropriate delivery charges being paid. The shipping charges will be deducted from the voucher wherever applicable. All delivery times are only estimates and shall not be guaranteed.

Delivery of the goods will depend on your geographical location. In case our courier company cannot deliver the ordered goods to you because your area is out of their standard delivery zones worldwide, then you would be asked to meet up in particular reachable location to delivered the same.

We offer a standard delivery service which aims to deliver the goods within 14-21 working days, however no guarantee is made by us on that account.

We will make every effort to deliver goods within the estimated time frames; however delays are occasionally inevitable due to unforeseen factors. We shall be under no liability for any delay or failure to deliver the products within estimated time scales.


The Spirit Of Dubai E-Gift Voucher cannot be used for purchasing other gift vouchers or top up or resell or extend or to use outside the website www.thespiritofdubai.com.

This voucher shall cannot be returned for cash refund or exchanges. No partial/ full transfer of amount in the E-Gift voucher will be allowed.

This E-Gift voucher shall be used only for self or gifting purpose only. The Customer cannot use this voucher for any unauthorized advertisement, marketing, sweepstakes, promotional or commercial purposes.

4.Our Policies

E-Gift voucher and their use on the Shop are subject to The Spirit of Dubai website General Terms and Conditions and Privacy Statement. We may provide E-Gift voucher purchasers with information about the redemption status of E-Gift vouchers.

The general terms and conditions for using the website and purchase of products is available at https://www.thespiritofdubai.com/terms.php

5. Risk of Loss

The risk of loss, theft, deletion, damage, and title for E-Gift Voucher pass to the Customer/ purchaser upon our electronic transmission to the recipient. We are not responsible for lost or stolen E-Gift Vouchers and cannot re-issue the same.

6.Limitation of Liability:

We are not liable for any prohibited use or misuse of E-Gift Voucher.

To the full extent permissible by the law, we make no warranties, express or implied, with respect to The Spirit Of Dubai E-Gift Voucher including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event an E-Gift voucher code is non-functional, your sole remedy, and our sole liability, shall be the replacement of such E-Gift voucher. However the liability in relation to the E-Gift Voucher is limited to the value of the E-Gift Voucher only.

7.Governing Law:

This Agreement is governed under the laws of United Arab Emirates. In case of any disputes between the Parties shall be resolved amicably. The unresolved disputes shall be referred to the courts of Sharjah, United Arab Emirates.


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